Frequently Asked Questions

    Whether you’re looking for the perfect piece of jewelry or need assistance with your order, our team at SriCandy is here to help. Explore our FAQs below or reach out to us directly for personalized support.  

    How do I place an order?

    You can browse our stunning collections right on our website. When you're ready to purchase, simply download our app from the App Store or Google Play to complete your checkout.

    What payment methods do you accept?

    We currently accept PayPal as our primary payment method through the SriCandy app.

    How do I care for my SriCandy jewelry?

    To maintain the beauty of your jewelry, avoid exposure to water, perfumes, and harsh chemicals. Store your pieces in a dry, safe place when not in use.

    How can I contact customer support?

    For assistance, please contact us via email at cs@sricandy.com.

    How do I download the SriCandy app?

    To download our app and enjoy exclusive offers, easily browse our collections, and complete your purchase with ease, click the links below:

    Download SriCandy Application:

    Contact Details:
    Email: cs@sricandy.com
    Address: 100 Eunos Ave 7, #01-01, Singapore 409572